Legal

Terms and Conditions

Last updated: October 2026 · Version 1.1 · Legal entity: Keylasoft

1. Acceptance of Terms

By downloading, installing, or using Elpia Seven ("the App"), you accept these Terms and Conditions. If you do not agree, do not use the App.

Acceptance is mandatory for all users, including guests.

2. Description of Service

Elpia Seven is a gamified Bible trivia mobile application that allows you to:

• Play daily trivia about biblical content
• Compete in 1v1 duels (Arena)
• Participate in multiplayer events (Bible Challenge)
• Unlock and customize biblical characters

3. Age Requirements

The App is intended for people aged 13 and older. By using the App, you confirm that you are at least 13 years old. It is not directed at children under 13, and we do not knowingly collect their data. If we discover that we have collected data from a child under 13 without parental consent, we will delete that information immediately. If you are a parent or guardian and believe your child has provided us with personal information, contact us at soporte@elpia.app.

4. Registration and Account

4.1 Account Creation

• You may register with email or through Google Sign-In or Sign in with Apple
• You must provide truthful and up-to-date information
• You are responsible for maintaining the confidentiality of your account

4.2 Guest Accounts and Email Verification

• You can play anonymously as a guest: your progress, points, and ranking participation are recorded without verifying an email
• Email verification applies only when you create or link an email account, and is for account recovery and security; it is not a requirement to score or compete

4.3 One User, One Account

• Each person may have only one account per email
• Maximum 5 accounts per physical device
• Creating multiple accounts to evade sanctions will result in suspension

5. Username

5.1 Requirements

• Between 3 and 20 characters
• Alphanumeric characters only
• Cannot contain offensive, discriminatory, or inappropriate words

5.2 Name Changes

• 1 free change per year (resets January 1)
• Name changes beyond the free annual change may require an in-app currency charge shown in the app before confirmation.

5.3 Violations

If your name violates our policies:

• 7-day suspension
• Required name change
• Your account will not be visible to others during suspension

6. User Conduct

6.1 Prohibitions

The following are prohibited:

• Using bots, scripts, or automated software
• Manipulating the device clock to gain advantages
• Intentionally abandoning matches repeatedly
• Cheating in any form
• Harassing or intimidating other users
• Sharing offensive, discriminatory, or illegal content

6.2 Zero Tolerance, Reporting and Blocking

Elpia Seven has zero tolerance for objectionable content and abusive users. Messages, prayer requests, names and other text you write go through an automatic filter. You can report any message, prayer request or member from the app, and you can block a user so you no longer see their content. We review reports within 24 hours: we remove content that breaks these Terms and remove the user who posted it from the group, and we may suspend or close the account. You can also write to us at the address in section 16.

6.3 Sanctions

7. Virtual Currencies and Purchases

7.1 Currency Types

• Soft currency: in-game currency, earned by playing
• Hard currency: premium currency, purchased with real money
• XP: Experience points, non-transferable

7.2 Purchases

• Hard currency is purchased through Google Play or Apple's App Store
• On iPhone and iPad, purchases and subscriptions are processed by Apple and charged to your Apple Account
• Prices are displayed in your local currency
• All purchases are final

7.3 No Refunds

Virtual currencies and purchased items are non-refundable, except where required by applicable law. Refund requests for App Store purchases are handled by Apple under its own policies, and those for Google Play purchases by Google.

7.4 No Monetary Value

Virtual currencies have no real monetary value and cannot be exchanged for money.

7.5 Donations

Voluntary donations to support the project, when the feature is available (it is not in the iPhone and iPad app), are processed through MercadoPago. Donations grant no competitive advantage and no in-game currency.

7.6 Subscriptions

The App offers optional auto-renewable subscriptions: Essential, Essential with AI, Leader, Leader with AI and Organization (monthly or annual), and Elpia Live minutes (monthly). Before you subscribe, the App shows each plan's name, length, price and benefits. Payment is charged to your Apple Account or Google Play account when you confirm the purchase. A subscription renews automatically for the same period and price unless you cancel it at least 24 hours before the end of the current period; the renewal is charged within the 24 hours before the period ends. You can manage or cancel your subscription at any time from your App Store or Google Play account settings: canceling stops the next renewal, and you keep the benefits until the end of the period already paid. Elpia Live minutes included in a subscription reset at each renewal and do not carry over. Subscriptions never grant in-game currency, XP, lives or competitive advantages.

7-bis. Advertising

On Android, the App shows ads through Google AdMob. To serve them, AdMob may use your device's advertising identifier and associated technical data; before showing personalized ads we ask for your consent through Google's privacy form. Ads respect the 13+ audience and never appear during an active question, a live match, or the checkout flow. The iPhone and iPad app shows no ads and does not use the advertising identifier. How advertising data is handled is detailed in our Privacy Policy.

8. User Content

8.1 Custom Questions

In Bible Challenge mode, you may create custom questions. You are responsible for ensuring this content:

• Does not violate third-party rights
• Is not offensive or discriminatory
• Is appropriate for all ages

8.2 License

By creating content, you grant us a license to use, display, and distribute such content within the App.

9. Intellectual Property

All content in the App (except user content) is the property of Keylasoft or its licensors, including:

• Character designs
• Graphics and animations
• Software code
• Trivia content (except biblical quotes)

Biblical quotes are in the public domain.

9.1 Trademarks

"Elpia", "Elpia Seven", the logo, and other distinctive signs of the App are trademarks of Keylasoft. Nothing in these Terms grants you any right to use such trademarks without Keylasoft's prior written authorization. The use of confusingly similar names, logos, or designs is prohibited.

10. Privacy

Use of the App is subject to our Privacy Policy, which forms an integral part of these Terms.

11. Service Availability

11.1 Maintenance

We may temporarily interrupt the service for maintenance, updates, or improvements.

11.2 No Warranties

The App is provided "as is." We do not guarantee uninterrupted availability or the absence of errors.

12. Modifications

We may modify these Terms at any time. Changes will be notified within the App. Continued use after changes implies acceptance.

13. Termination

13.1 By the User

You may delete your account at any time from Settings. There is a 30-day grace period for recovery.

13.2 By Us

We may suspend or terminate your account for violation of these Terms.

13.3 Effects

Upon termination:

• You lose access to virtual currencies and items
• Your data is anonymized after the grace period
• No refunds

14. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

• Loss of data or progress
• Indirect or consequential damages
• Actions of other users

15. Governing Law

These Terms are governed by the laws of the Argentine Republic. Any dispute shall be resolved in the courts of Córdoba, Argentina.

16. Contact

For inquiries about these Terms: soporte@elpia.app. For questions and requests about your personal data (access, export, deletion): privacy@elpia.app.

17. Versioning

Each version of these Terms has a unique ID. Upon acceptance, the following is recorded: document ID, version, date of acceptance, and device data.